Learning Resources Learner Satisfaction Survey
First Name
Surname
ID Number
This field is required
Age Band at Start of Course
14-16
16-18
19+
This field is required
Please tell us which secondary school you are studying at.
This field is required
School
YPE
ESOL
Supported Learning
FMBS
Maths
English
Health Care & Early Years
Construction
Sports UPS and Travel
Hair & Beauty
Hospitality & Catering
Arts & Media
Business Accounting & Computing
Engineering
Science
Business & Commercial Development
JCP
This field is required
Mode of Study
Full Time
Part Time
Did your induction to the Library/ILT/LRC Centre help you to use Learning Resource Services?
Did your induction to the Library/ILT/LRC Centre help you to use Learning Resource Services?
Yes
No
I did not have an Induction
This field is required
How often do you use the Learning Resource Service (Libraries, ILT Centres or Learning Resource Centre) ?
How often do you use the Learning Resource Service (Libraries, ILT Centres or Learning Resource Centre) ?
Daily
Weekly
Monthly
Hardly Ever
This field is required
Why is that you don't use the Learning Resource Services more often?
Does the Learning Resource Service help you with your progress on your course?
Does the Learning Resource Service help you with your progress on your course?
Not at all
Not really
Partly
Very much
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We are sorry to hear that. Please tell us why you feel this way:
How useful is the support you receive from Learning Resources staff (Libraries, ILT Centres or Learning Resource Centre) in helping you complete your college work?
How useful is the support you receive from Learning Resources staff (Libraries, ILT Centres or Learning Resource Centre) in helping you complete your college work?
Not useful
Partly useful
Useful
Very useful
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We are sorry to hear that. Please tell us why you feel this way:
How do you rate the customer care you receive from the staff of the Learning Resource Service staff?
How do you rate the customer care you receive from the staff of the Learning Resource Service staff?
Very poor
Poor
Good
Very good
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We are sorry to hear that. Please tell us how we could do better.
Do you agree with the following statement? “I find the Learning Resources areas safe places to study”
Do you agree with the following statement? “I find the Learning Resources areas safe places to study”
Yes
No
This field is required
We are sorry to hear that. Please tell us why you don't feel safe.
Do you agree with the following statement? “I find the range of electronic Books (eBooks) is good”
Do you agree with the following statement? “I find the range of electronic Books (eBooks) is good”
Yes
No
I don't use eBooks
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We are sorry to hear that. Please tell us what we could do to improve them.
How useful do you find the Learning Resources Moodle page?
How useful do you find the Learning Resources Moodle page?
Not satisfied
Partly satisfied
Satisfied
Very satisfied
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We are sorry to hear that. Please tell us how we could make it more useful to you.
Overall, how satisfied are you with the Learning Resource Service?
Overall, how satisfied are you with the Learning Resource Service?
Not satisfied
Partly satisfied
Satisfied
Very satisfied
This field is required
We are sorry to hear that. Please tell us how we could improve the service.
Do you have any further comments or feedback on the Learning Resource Service?
Thank you! Your feedback will help us improve our service.